At Providence South Animal Hospital in Waxhaw, we're committed to providing a positive veterinary experience for our patients and their owners, too.
Welcoming New Patients
At Providence South Animal Hospital, we are dedicated to our beloved patients and their proud owners, with years of experience and a true passion for animals,
Learn what to expect at your first visit, along with information about our office, payment and financing, and helpful resources for pet owners.
Payment & Financing
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, Debit Cards, cash, personal checks and CareCredit.
If you require financing, CareCredit offers 6-month and 12-month options to help you finance health and wellness needs for your pets.
Pet Owner Resources
Here are some helpful links for your pet's health.
Access Your Pet's Medical Records
Request a Refill on Prescriptions & Products
Office FAQs
Here are some helpful links for your pet's health.
Should I call ahead to book an appointment?
Yes, it always is best to book an appointment ahead of time to ensure we have room in our schedule to see your pet.
In the event that your pet needs emergency care during our regular business hours, please call our clinic right away.
What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please contact us as soon as possible so that we can offer the space in our schedule to other patients.
We don't have a cancellation penalty, but ask that you do your best to respect the schedules of our veterinary team.
What types of payment options are available?
For your convenience, we accept Visa, MasterCard, American Express, Discover, Debit Cards, cash, personal checks and CareCredit financing.
What types of animals do you treat?
We take care of small domestic pets including dogs and cats.
We also treat exotic mammals, and geriatric pets.
Do you offer pet boarding services?
Yes, we offer boarding services for dogs, cats and exotic pets who are our clients of our hospital. We have 8 runs available for daytime and overnight stays.
Your First Visit
Knowing what to expect at your first visit to our veterinary hospital will make the process more pleasant for both you and your pet.
STEP 1
Check In & Complete Forms
Please arrive about 10 minutes early for your first appointment. When you arrive, you will be greeted by our front office team and asked to fill out our New Patient Form. To save a bit of time, you can complete the form online in advance.
STEP 2
Initial Assessment
A member of our veterinary team will weigh your pet and escort you to an exam room where you will be asked questions about your pet’s medical history, current medications and reason for the visit.
STEP 3
Nose-to-Tail Examination
One of our veterinarians complete a thorough exam of your pet. They will then discuss their findings, assessment and recommendations. Our goal is to work with you to provide your pet with a long, healthy and happy life.
